Privacy Policy

Last Updated 26th May, 2020

  1. We respect your privacy

    1. Habitat and More Pty Ltd respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.

    2. "Personal Information" is information we hold which is identifiable as being about you

  2. Collection of personal information

    1. Habitat and More Pty Ltd will, from time to time, receive and store personal information you enter into our website, provide to us directly or give to us in other forms.

    2. You may provide basic information such as your name , phone number, address, and email address to enable us to send information, provide updates and process your subscription. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information or communicate with our customer support.

    3. Additionally, we may also collect any other information you provide while interacting with us.

  3. How we collect your personal information

    1. Habitat and More Pty Ltd collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in the Privacy Policy.

  4. Use of your personal information

    1. Habitat and More Pty Ltd may use personal information collected from you to provide you with information, updates and to provide our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.

    2. Habitat and More Pty Ltd may contact you by a variety of measures including, but not limited to telephone, email, SMS or mail.

  5. Disclosure of your personal information

    1. We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

    2. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

    3. We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Habitat and More Pty Ltd,, its customers or third parties.

    4. Information that we collect may from time to time be stored, processed in, or transferred between parties located in countries outside of Australia. These may include, but are not limited to Australia and the USA.

    5. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

    6. By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding the handling of your personal information.

  6. Security of your personal information

    1. Habitat and More Pty Ltd is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access to disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information, and protect it from misuse, interference, loss and unauthorised access, modification, and disclosure.

    2. You should ensure that you keep secret and regularly change passwords on your Habitat and More/SMITHKit account and always log out of any secure pages. To the maximum extent permitted at law, we disclaim responsibility for any unauthorised access to or disclosure of your personal information arising from your failure to take appropriate steps to maintain security of your account.

    3. While we take all reasonable measures to safeguard that your personal information is protected from unauthorised access or disclosure, no method of transmission over the internet or method of electronic storage is 100% secure and we cannot guarantee the security of any information that you transmit to us, or receive from us. The transmission and exchange of information is carried out at your own risk.

  7. Processing your payments

    1. After you create an account on our website you will need to make payment for the goods or services you have signed up for. In order to process your payment, we use Stripe, a third-party payment processor. Your payment will be processed by Stripe, who collect, use, and process your information, including payment information, in accordance with their privacy policies. You can access their privacy policy via the following link:

  8. Access to your personal information

    1. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the information. If you would like a copy of the information which we hold about you or believe that any information we hold is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at

  9. Complaints about privacy

    1. If you have any complaints about our privacy practices, please feel free to send in details of your complaints to PO Box 283, Ascot Vale, Victoria, 3032. We take complaints very seriously and will respond to all feedback and complaints regarding privacy in accordance with our Complaints and Feedback Policy and Procedure.

  10. Changes to Privacy Policy

    1. Please be aware that we may change this Privacy Policy in the future. We may modify this policy at any time, in our sole discretion and all modification will be effective immediately upon our posting of modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.

  11. Website

    1. Third Party Sites
      Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Habitat and More Pty Ltd is not responsible for the privacy practices of other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.